1. Privacy policy for website use
When you access and use this website you agree to be legally bound by our privacy policy as well as all our terms and conditions.
2. Data protection
This website is owned and run by Lumley Jacobs Limited, registered company number 05066916 ("Lumley Jacobs") of Haslers, Old Station Road, Loughton, Essex IG10 4PL. Lumley Jacobs is committed to protecting your privacy in accordance with its obligations under the Data Protection Act 1998.
This privacy policy explains what information Lumley Jacobs collects about you and how it will be used. When you access and use this website you agree to be legally bound by all applicable terms and conditions as well as our privacy policy outlined below.
3. Transactions
Lumley Jacobs makes every effort to maintain your confidentiality when securing an online payment. This includes ensuring the security of your credit or debit card details. If you have agreed to us taking future payments from your card, we can then request this information from WorldPay, but will not retain the card details. All of your payment details are encrypted as they travel over the internet. To complete a transaction, you enter a secure internet site (indicated by the letters https:// at the start of the address bar of your web browser and or a padlock displayed in your web browser). To protect you against card fraud (where someone has discovered your card details but do not have your card), you will be asked to enter the unique security code printed on the back of your payment card.
4. What information do we collect?
Lumley Jacobs collects information from you to enable us to provide you with the goods and services you ask for. This may include your name, address, telephone number, email address, credit or other payment card details. [Lumley Jacobs do not retain payment card details following completion of a transaction.] If any of the information you have provided changes at any time or appears to be incorrect or you wish us to stop using your personal information please let Lumley Jacobs know by sending a letter to :
The Data Controller
Lumley Jacobs
Garsdon Manor
Malmesbury
SN16 9NJ
Lumley Jacobs will use the information you enter into the website only for administration, prevention of fraud, theft or loss, customer services, analysis of purchasing preferences and customer profiling purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions and on any pages or emails that link to such forms. Lumley Jacobs may also collect internet protocol addresses to diagnose problems with our servers and for system administration, but Lumley Jacobs do not link these addresses to any person's name or identity. Whenever Lumley Jacobs ask you for information about yourself you may, by unticking the relevant box, opt out of receiving other communications. In addition, whenever you receive other communications by email you will be told how to opt out of being updated by email in the future. If you choose to opt out of being updated as described above Lumley Jacobs will cease all such future disclosure of data.
Please let Lumley Jacobs know if you want details of the personal information we hold about you by sending a letter to:
The Data Controller
Lumley Jacobs
Garsdon Manor
Malmesbury
SN16 9NJ
We may charge you a reasonable amount for providing you with a copy of the information held about you. In no circumstances will Lumley Jacobs collect any data that is not directly related to the use of this website.
5. Third parties
In order to process orders for goods or services, Lumley Jacobs may pass your personal information and payment details to third party providers and, where it is lawfully requested to do so, regulatory authorities. Where Lumley Jacobs acts as an agent for a third party, it will pass your details to the third party who may then need to contact you to complete the transaction and their terms and conditions will apply to that transaction. Such third party providers will only have access to the personal information needed to provide the relevant goods or services. They may not use your personal information for any other purposes and are required to process your personal information in accordance with the Data Protection Act 1998. Lumley Jacobs will not otherwise provide any of the personal information you give it to any third party for any purpose unconnected with a transaction you initiate, except with your prior express consent.
6. International transfer of information
Lumley Jacobs will retain the personal information you provide within the United Kingdom, and will not transfer it to any other country except with your prior and express consent; however the internet is global and it is possible that information you provide to Lumley Jacobs will be temporarily transferred via a route outside the European Economic Area as it passes between you and this website or a third party provider.
7. How we collect data about your use of this website
Lumley Jacobs tries to ensure that its website offers visitors an enjoyable experience. To help us achieve this goal Lumley Jacobs and its appointed agency may collect anonymous information about your use of this website and your reading of its communications from [cookies and or by the use of pixel tags]. Cookies are small data files that are sent to your browser and pixel tags are used to read such cookies or to establish that a page has been viewed. Most internet browsers automatically accept cookies but you can delete existing cookies from your browser and, by editing your internet browser options, choose not to receive cookies in future. Please note that if you do opt to reject cookies some elements of this website may not function correctly as cookies enable the site to recall data specific to you that you have previously entered.
8. Security
Lumley Jacobs is committed to the security of your personal information and we have security procedures in place to protect the loss, misuse or alteration of information under our control.