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Returns Service

Client challenge: Develop a low cost integrated value add sale add-on.

Lumley Jacobs solution: Returns Service

The service is a recovery and reward service. Your customer attaches a branded, durable sticker or fob with a unique identifier to their valued personal items (e.g. suitcases, mobile phones, laptops, gadgets and keys).

Should one of these items be lost and subsequently found, the finder receives a reward, whilst the item is returned to the owner as quickly as possible.

In addition, branded ‘In Case of Emergency’ (ICE) cards can be included.

The service typically includes:

  • A set of high quality durable stickers and fobs suitable for a range of high value items.
  • Peer-to-peer delivery 24/7, from finder to owner.
  • A reward given to the finder.
  • Worldwide coverage, with delivery usually within 24 hours (UK quicker).
Achieving the objective
Assists brand awareness, positive experience and can be utilised for non-risk income.