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Spare Home and Car Key Storage

Client challenge: Develop a branded proposition enhancer that assists retention, reduces claim costs and generates non-risk income.

Lumley Jacobs solution: Spare Home and Car Key Storage

Over 25% of the population has been locked out at least once, either from their house or vehicle. Assistance can be a lengthy and costly. Our solution is a home and car key storage service with 24/7 delivery.

  • Secure storage and 24/7 emergency national delivery of a customer’s keys anywhere within the UK (average delivery time 1 hour)
  • Customer gains the peace of mind that they will never be locked out again.
  • Branded key fob with £10 finders reward.
  • No claims process and no excess or payments to make when using the service.
  • Safer than leaving a spare set of keys outside of the home.
  • Considerably cheaper than the average locksmith call out, which is over £200.
Achieving the objective
Supports customer retention.
Provides optional up-sell provides revenue opportunity.
No claims process, results in reduced costs and improved customer experience.
Builds brand awareness through everyday use of a branded key fob.