Client challenge: Develop a branded proposition enhancer that assists retention, reduces claim costs and generates non-risk income.
Lumley Jacobs solution: Spare Home and Car Key Storage
Over 25% of the population has been locked out at least once, either from their house or vehicle. Assistance can be a lengthy and costly. Our solution is a home and car key storage service with 24/7 delivery.
- Secure storage and 24/7 emergency national delivery of a customer’s keys anywhere within the UK (average delivery time 1 hour)
- Customer gains the peace of mind that they will never be locked out again.
- Branded key fob with £10 finders reward.
- No claims process and no excess or payments to make when using the service.
- Safer than leaving a spare set of keys outside of the home.
- Considerably cheaper than the average locksmith call out, which is over £200.
|Achieving the objective
|Supports customer retention.
|Provides optional up-sell provides revenue opportunity.
|No claims process, results in reduced costs and improved customer experience.
|Builds brand awareness through everyday use of a branded key fob.